01 · Northwind / Case studies
Proof, not promises
Every engagement below shipped to production, and every one comes with three outcome metrics, not a quote that stops at “the client was happy.” Filter by industry or service to find the one closest to yours.
6
Published cases
64
Systems in production
$41M
Value, trailing 12 mo
Industry
All
Financial Services
Healthcare & Life Sciences
Insurance
Manufacturing & Logistics
Retail & Consumer Goods
Professional Services
Service
All
AI Strategy & Readiness
Agent & Workflow Automation
Knowledge & RAG Systems
Document AI
Data & MLOps Foundations
AI Enablement & Training
Insurance
13 min
Avg. claims handling
Cobalt Mutual Insurance
10 weeks
A claims assistant that answers
with its sources.
Adjusters ask in plain language and get answers grounded in policy wording and past decisions, each one cited.
38%
faster average claims handling time
27 pts
increase in first-contact resolution
10 weeks
from kickoff to production
Knowledge
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Financial Services
1.5 h
Avg. loan-file review
Meridian Trust Bank
9 weeks
Loan-file review cut 63% with agents
that know when to stop.
Underwriters were re-keying the same fields across four systems. An agent now does the cross-checking and flags only what needs a human decision.
63%
reduction in average loan-file review time
$2.1M
in annual processing cost avoided
9 weeks
from kickoff to first production agent
Agents
Read case study
Healthcare & Life Sciences
91%
Straight-through intake
Alderleaf Health Network
14 weeks
Clinical intake that clears itself
before staff sit down.
Referral letters, lab results and insurance forms are extracted, validated against the patient record and routed across 14 clinics.
91%
straight-through processing rate on intake documents
4,200 hrs
staff hours saved per month across 14 clinics
14 weeks
from kickoff to production
Documents
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Manufacturing & Logistics
12.5%
Forecast error (MAPE)
Ferrovia Logistics
16 weeks
Forecasts that say when
they are losing accuracy.
Demand models across 22 distribution centres, monitored for drift and retrained on a schedule the planners can see.
22%
reduction in safety-stock carrying costs
6.4 pts
improvement in forecast accuracy (MAPE)
16 weeks
from kickoff to production
Data & MLOps
Read case study
Retail & Consumer Goods
3
Use cases in production
Northfield & Cole
5 weeks
From a readiness assessment to
three systems in production.
A five-week assessment ranked 23 candidate use cases on the same terms; the top three shipped inside six months.
3
production use cases shipped within 6 months of the assessment
$680K
in first-year savings across the first two use cases
5 weeks
assessment to signed roadmap
Strategy
Read case study
02 · Across the portfolio
Sept 2026 · 64 systems
Most of our work never becomes a public case study. These are the numbers across every system we currently run or have handed over.
64
Systems in production
$41M
Value delivered, trailing 12 months
11 wks
Median kickoff to production
Meridian Trust Bank
Alderleaf Health Network
Cobalt Mutual Insurance
Ferrovia Logistics
Northfield & Cole
Hearn Whitby Partners
Bring us a workflow.
We’ll bring the metrics.
Every case study started as a 30-minute call about one specific, unglamorous workflow. That’s still the fastest way in.