01 · Northwind / Services

Not sure where to start

Tell us the workflow.

We’ll name it.

Six services, each scoped around a real operational workflow. If you are not sure which one fits, three questions below usually narrow it to one or two.

3

Questions

6

Services

30 s

To a shortlist

02 · Three questions

No email required

Answer these,

and the shortlist gets short.

Question 01Scope

Do you already know the use case, or are you comparing a few?

Question 02Shape of the work

Is the work mostly a repeatable multi-step task, or answering questions from documents?

Question 03Starting point

Is the starting point documents that need to become data, or a model that needs to stay accurate?

Rolling this out firm-wide instead of one workflow? That’s AI Enablement & Training

03 · Side by side

Scroll for all six

Six services,

one honest comparison.

Best when

Typical timeline

Starts from

You leave with

Typical outcome

Pairs well with

In production at

01 · Strategy

AI Strategy & Readiness

Several candidate use cases, no shared way to rank them

2–5 weeks

$18k

A ranked use-case matrix and a costed 12-month roadmap

5 weeks

average time from kickoff to a signed roadmap

Pilot, on the top-ranked use case

02 · Agents

Agent & Workflow Automation

A repeatable multi-step task eats skilled hours

8–14 weeks

$65k

A production agent, its eval harness and a review queue

63%

average reduction in manual processing time

Document AI, Data & MLOps

03 · Knowledge

Knowledge & RAG Systems

People answer questions from policies and past cases

6–12 weeks

$65k

A cited assistant, a gold question set, a grounding score

38%

faster average resolution time on grounded queries

Enablement, Data & MLOps

04 · Documents

Document AI

Unstructured documents have to become trusted data

10–16 weeks

$65k

An extraction pipeline with field-level thresholds

91%

average straight-through processing rate

Agents, Knowledge & RAG

05 · Data & MLOps

Data & MLOps Foundations

A model that was right at launch is quietly drifting

12–20 weeks

$65k

Pipelines, drift alerts, scheduled retraining, runbooks

6.4 pts

average improvement in forecast accuracy (MAPE)

Any system already in production

06 · Enablement

AI Enablement & Training

Rolling AI out across teams, not one workflow

8–12 weeks

$32k

Curriculum, governance playbook and adoption targets

71%

average weekly active use within 90 days of rollout

Strategy & Readiness

Fees are starting points; every engagement is quoted as a fixed fee

04 · Proof, by service

Whichever one you picked,

it has shipped somewhere.

01

Cobalt Mutual Insurance

Insurance

Avg. claims handling

13 min

Was

21 min

−38%

A claims assistant that answers

with its sources.

Adjusters ask in plain language and get answers grounded in policy wording and past decisions, each one cited.

+27 pts

First-contact resolution

94%

Grounding accuracy

10 wks

Kickoff to production

Read the case

01

Cobalt Mutual Insurance

Avg. claims handling

13 min

Was

21 min

−38%

A claims assistant that answers

with its sources.

Adjusters ask in plain language and get answers grounded in policy wording and past decisions, each one cited.

+27 pts

First-contact resolution

94%

Grounding accuracy

10 wks

Kickoff to production

Read the case

02

Hearn Whitby Partners

Professional Services

Weekly active staff

71%

Was

0%

+71 pts

A research copilot people

actually open every week.

Consultants search twelve years of engagement work in plain language, with every answer linked to its source document.

71%

Weekly active, 90 days

12 yrs

Archive indexed

8 wks

Kickoff to production

Read the case

02

Hearn Whitby Partners

Weekly active staff

71%

Was

0%

+71 pts

A research copilot people

actually open every week.

Consultants search twelve years of engagement work in plain language, with every answer linked to its source document.

71%

Weekly active, 90 days

12 yrs

Archive indexed

8 wks

Kickoff to production

Read the case

03

Northfield & Cole

Retail & Consumer Goods

Use cases in production

3

Was

0

+3 shipped

From a readiness assessment to

three systems in production.

A five-week assessment ranked 23 candidate use cases on the same terms; the top three shipped inside six months.

23

Use cases scored

3

Shipped in 6 months

5 wks

Assessment

Read the case

03

Northfield & Cole

Use cases in production

3

Was

0

+3 shipped

From a readiness assessment to

three systems in production.

A five-week assessment ranked 23 candidate use cases on the same terms; the top three shipped inside six months.

23

Use cases scored

3

Shipped in 6 months

5 wks

Assessment

Read the case

06 · Still deciding

Questions

A few more

questions before you book.

If none of this settles it, that is what the readiness call is for.

01

How do services combine across one engagement?

Most engagements start with one service, often an Assessment or a single Pilot, and add others as the roadmap calls for them. A RAG build often pulls in Data & MLOps Foundations once it is in production.

02

Can we start with a Pilot instead of an Assessment?

03

Do you ever recommend against building something?

04

What if our use case doesn’t fit neatly into one service?

05

How is pricing structured?

07 · Start

That’s what

the call is for.

Describe the workflow, even roughly. We’ll tell you which service fits, or whether it needs an Assessment first.

Create a free website with Framer, the website builder loved by startups, designers and agencies.